Processing Orders and Packing

• Please contact us if you don’t receive any confirmation email after placing an order on our website. Call us on 1300 134 363 or send an email to [email protected] or chat with us on our website
• Same day processing and shipping if your order is placed before 13:00 on business days
• In general, it takes up to 24 hours for an order to be processed and packed
• If your order is placed on a weekend or public holidays, your order will be processed the next business day that we operate. However, sometimes our team operate on public holidays or on weekends.
• If we face any issues with your address or order, we will contact you before processing and shipping your order
• You should receive email updates from our shipping platform, website platform, and our shipping courier (currently Australia Post)

Delivery Times Estimate

We are based in Melbourne and all parcels will be shipped from Melbourne. Currently, our delivery partner is Australia Post and all delivery estimates are based on Australia Post website. The following information is from their website and might vary. Please view their website for the most accurate information:

Click & Collect Orders

You do not need to book an appointment for picking up your order from our store. Just call 1300 134 363 to make sure our store is open for you to come and pick up.

Refer to our operating hours on Google to make sure our store is open when your arrive.

Free Shipping Option

Standard Shipping Option

Express Shipping Option